Office Policies

Office Policies

Regular Appointments

The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Monday to Thursday from 8:00 AM to 5:00 PM, and Fridays 8:00 AM to 12:00 PM. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 4 to 8 weeks in advance.


Cost

The cost of treatment depends on the severity of the orthodontic problem and the stage of development of the patient. Before treatment begins, our experienced treatment coordinator will review your treatment fee and orthodontic insurance benefit, and will help you set up financial arrangements that are convenient and affordable. We have payment plans to suit different budgets, including a no-down-payment option. We also accept assignment from most insurance plans and we will file the necessary papers to the insurance company.
In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established these financial policies:

  • If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
  • For your convenience, we accept payment by VISA and MASTERCARD.
  • In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Insurance

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.


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